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  1. #1
    New Member
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    Microsoft outlook Can not connect to Microsoft Exchange server 2013.

    Dear Everyone,

    After I complete microsoft exchange server 2013 installation I can't use microsoft outlook connect to microsoft exchange server 2013 and it's alert error message like bellow.

    Cannot open your default e-mail forlders. You must connect to microsoft exchange with the current profile before you can synchronuze your folder with your outlook data file (.ost).

    I hope everyone can help me on this issue. Thank you

    Thank & Regards,
    Teang
    +85577 393 392
    eavteang.ly@hotmail.com
    **********************************

  2. #2
    Exchange Server Pro
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    Which version of Outlook are you using? The list of supported clients can be found here:

    Exchange 2013 System Requirements: Exchange 2013 Help

    If its Outlook 2013, it won't connect until a fully trusted/valid SSL certificate has been configured on the server. More info here:

    SSL Certificates for Exchange Server 2013
    Paul Cunningham
    Exchange Server MVP
    MCTS/MCITP Exchange Server 2007/2010

    Website: ExchangeServerPro.com
    Connect: Twitter | Google+ | Linkedin

  3. #3
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    I'm using outlook 2010 SP1, but i not yet complete SSL Certificate so it's should be working or not?

  4. #4
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    That answers my question too. Thanks. My cert is for exchange servers and covers autodiscover, owa and mail. Is this enough to connect outlook 2013?

  5. #5
    Exchange Server Pro
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    Quote Originally Posted by LY EAVTEANG View Post
    I'm using outlook 2010 SP1, but i not yet complete SSL Certificate so it's should be working or not?
    You should set up the SSL certificate properly first. I never waste time troubleshooting these issues before the SSL certificate tasks are completed, as so many of them are caused by cert issues to begin with.
    Paul Cunningham
    Exchange Server MVP
    MCTS/MCITP Exchange Server 2007/2010

    Website: ExchangeServerPro.com
    Connect: Twitter | Google+ | Linkedin

  6. #6
    ASA
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    Quote Originally Posted by PaulCunningham View Post
    You should set up the SSL certificate properly first. I never waste time troubleshooting these issues before the SSL certificate tasks are completed, as so many of them are caused by cert issues to begin with.
    Paul,

    I have configured the SSL properly on my exchange server, but the problem is that my public domain is domain.co.ao , and internal domain is domain.int

    The problem is that when my outlook tries to connect it gets a warning saying the FQDN of the server is CASserver.domain.int , as such it does not match the common name on the certificate (CASserver.domain.co.ao) .
    How can I change the default name exchange server presents itself?

  7. #7
    Exchange Server Pro
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    The Autodiscover and EWS URLs are the usual culprit for that warning.

    Here's an older post that is still relevant and demonstrates how to find and fix the URLs.

    Outlook 2007 clients display certificate mismatch error after mailbox migration
    Paul Cunningham
    Exchange Server MVP
    MCTS/MCITP Exchange Server 2007/2010

    Website: ExchangeServerPro.com
    Connect: Twitter | Google+ | Linkedin

  8. #8
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    Hi i had this issue aswell and after setting up cert, was still there. two things i changed

    my server dns was 127.0.0.1 , changed it to dns ip and second i disabled windows firewall and it works now

    crazy but am happy

 

 

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