September 3, 2010

MapiExceptionCallFailed ec=-2147467259 Mounting Exchange Server 2007 Mailbox Database

A new installation of Exchange Server 2007 may fail to mount the initial Mailbox Database.  The server will display a “mapiexceptioncallfailed ec=-2147467259″ error, and the following events may be seen in the Application event log.

Log Name:      Application
Source:        MSExchangeIS
Date:          5/23/2010 1:39:28 PM
Event ID:      9518
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EXCH07.domain.local
Description:
Error 0x80004005 starting Storage Group /DC=local/DC=domain/CN=Configuration/
CN=Services/CN=Microsoft Exchange/CN=Exchange Organization/CN=Administrative
 Groups/CN=Exchange Administrative Group (FYDIBOHF23SPDLT)/CN=Servers/
CN=EXCH07/CN=InformationStore/CN=First Storage Group on the Microsoft
 Exchange Information Store. MDB failed to start.

The problem may also occur for any other mailbox databases that are created, giving the same 2147467259 error.

The error code 2147467259 can indicate Active Directory problems are the cause of the database failing to mount.

Newly created mailbox databases can fail to mount due to Active Directory replication delays. If the database still will not mount after you have waited for the Active Directory replication interval to lapse, open an elevated command prompt and run the following command from the Exchange Server 2007 source file location:

C:\Src\Exchange2007>setup /preparedomain

Welcome to Microsoft Exchange Server 2007 Unattended Setup

Preparing Exchange Setup

No server roles will be installed

Performing Microsoft Exchange Server Prerequisite Check

    Organization Checks              ......................... COMPLETED

Configuring Microsoft Exchange Server

    Prepare Domain Progress          ......................... COMPLETED

The Microsoft Exchange Server setup operation completed successfully.

The mailbox database should now mount successfully without error.

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